4 Ways Our “Go Beyond” Core Value Will
Show Up During YOUR Roofing Project
Our “Above And Beyond” Standard Of Service
Ensures Your A+ Roofing Experience
At 314 Roofing, we’re driven by our rock-solid core values. And one of our five core values is “Go Beyond.”
This means we don’t stop at “good enough” — ever. From our materials to our workmanship to the level of service we provide, we go above and beyond for every Houston area roofing customer.
And this commitment to going above and beyond will show up during your roofing project.
#1. Next-Level Communication
From the first time you call us to long after your project is complete, we’re always there to pick up the phone or call you right back.
More than that, we proactively communicate — you’re always in the loop.
We’ll assign you a customer service manager at the very start of your project. They’re there to provide answers to all of your questions. If you need assistance with HOA forms or have insurance questions, they’re the person you can call for fast and clear answers.
And that’s not all.
If there’s a weather update? They contact you first.
If we’re running a little behind due to traffic (or other unforeseen obstacles)? They contact you first.
If they need to deliver great news that your project is ahead of schedule? You guessed it. They contact you first.
As a result, your roofing experience is stress-free and easy. You never feel “ghosted” or as if we’ve run off with your money (like many other Houston roofers often make the homeowner feel).
#2. On-Time Arrivals
Let’s face it — sometimes, the weather takes a turn for the worse. Sometimes, bad traffic occurs (especially here in the Houston area). And sometimes, our roofers may face a family emergency.
So, on rare occasions, we may run a little behind. And as mentioned, we communicate when this occurs.
However, in 99% of cases, we’re on time or slightly early. This means if you schedule an inspection for 9:30 AM, we’ll be there at 9:25 AM. And if we tell you our crew will get started at 8:00 AM, you can expect our crew there at that time or a little earlier.
And when it comes to finishing your project, we do so ON TIME, and without any major delays.
#3. OCD-Level Cleanliness
Sure, most roofers will try and clean up a little after the project ends. But it’s more common than not that wasted materials from your old roof, nails, and trash get left behind.
Well, not at 314 Roofing.
The difference? We clean during the project. As in, we clean up as we go, NOT just at the end of your roofing project.
As a result, it’s far less likely that anything is left behind.
Not only that, but our preparation process ensures cleanliness. Specifically, we lay out protective, catch-all coverings. That way, we catch every last speck of dust, and nothing gets left behind. We also conduct a complete sweep of your lawn after the project ends.
#4. Above And Beyond Warranty
Did you know that Texas doesn’t require a roofing license? Did you know that most roofers offer a warranty that’s only as good as their word? So, if they suddenly go out of business, then you likely no longer have a warranty.
Well, at 314 Roofing, you can actually trust our above-and-beyond warranty. We’ve been in business for 20+ years, and we’re not going anywhere anytime soon. And we are more than happy to honor our material and labor warranty, which includes:
- Up to 25 years of workmanship coverage
- Up to 50 years of roofing product coverage
If anything is wrong, you can simply call us. We’ll pick up the phone, find out the issue, and come and address your concern promptly.
Do you want a Houston area roofer who goes above and beyond when it comes to service? If so, contact our 314 Roofing team today for your free and accurate quote.
