314 Roofing Privacy Policy
Effective Date: October 10, 2024
314 Roofing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://314roofing.com/ (the “Website”) and use our services, including Residential Roofing, Commercial Roofing, and New Home roofing services.
Please read this Privacy Policy carefully to understand how we handle your personal data.
1. Information We Collect
We collect personal information from you in a variety of ways when you use our Website or services, including:
- Contact Information: Name, email address, phone number, and postal address.
- Service Information: Details about the roofing services you request or inquire about.
- Communications: Any information you provide through email, text messages, or contact forms.
- Automatically Collected Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our residential, commercial, and new home roofing services.
- To communicate with you about your inquiries, appointments, and service updates.
- To send you promotional materials and offers, if you have opted to receive them.
- To process payments, invoices, and financial transactions.
- To comply with legal obligations and resolve disputes.
- To protect the security and integrity of our Website and business.
3. Text Message Communication (10DLC Compliant)
When you provide us with your phone number, you consent to receive text messages from 314 Roofing in connection with our services. These communications are compliant with the Federal Communications Commission’s (FCC) 10DLC regulations.
You can opt out of receiving future text messages at any time by replying “STOP” to any message we send. Message and data rates may apply based on your wireless provider.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about how you interact with our Website. This helps us understand user behavior, improve user experience, and analyze website traffic.
You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of the Website.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist us in delivering our services, such as payment processors, communication platforms, and marketing partners.
- Legal and Compliance: If required by law, we may share information to comply with legal obligations, enforce our Terms of Service, or protect the rights and safety of our company and users.
6. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to keep your information secure, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, we will securely dispose of it.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request corrections to any inaccurate or incomplete data.
- Deletion: The right to request that we delete your personal data, subject to certain legal requirements.
- Opt-Out: The right to opt out of marketing communications, including text messages, at any time by following the unsubscribe instructions or replying “STOP” to our texts.
To exercise any of these rights, please contact us using the information provided below.
9. Children’s Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
10. Third-Party Links
We do NOT share or sell personal information with third parties without your written consent, except when legally required to do so.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the revised policy will indicate the date of the latest revision. Your continued use of our Website or services after the posting of any changes constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
314 Roofing
6824 N Sam Houston Parkway W.
Houston, TX 77064
Phone: (832) 510-3040
Email: sales@314roofing.com
By using our Website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
