Start To Finish, We Communicate Constantly
At 314 Roofing, We Go The Extra
Mile To Keep You In The Know
Do you know how hard it is to reach Houston area roofers? It seems like they only answer or call you back when there’s good news.
In the worst cases, they leave you feeling like they’ve skipped town with your hard-earned money.
As a result, it’s hard to choose the right roofer.
Well, at 314 Roofing, you never have to wonder where we are or where your project stands.
We communicate. Like ACTUALLY communicate. We go above and beyond to ensure you remain in the loop and have answers to your questions and concerns.
You Receive A Dedicated Customer Service Manager
In addition to your project manager, you’re assigned a customer service manager right off the bat.
They’re there to help you with everything you need during your roofing project. If you have questions about HOA, insurance, warranty, etc., they provide answers and assistance.
And they pick up the phone when you call 99% of the time. In the 1% that they don’t? They’ll call you back within 24 business hours.
Most other roofing companies don’t provide a customer service manager (or anything close to it). Instead, you’ll likely receive spotty communication from the “owner,” and you’re left figuring out the answers to most of your questions on your own.
We Document Everything From Start To Finish
We get it – you’re not a roofing expert. Consequently, you’re putting a lot of faith in your roofer to do the job properly. Worse, you likely won’t notice if they cut corners UNTIL your roof inevitably fails earlier than it should.
Well, that’s why we document EVERYTHING.
We take pictures of your roof and take the time to explain what you’re looking at and our recommendation to bring your roof up to par.
There’s no blind faith involved. Instead, you receive evidence, detailed explanations, and answers. So, you can make informed decisions based on HONEST evaluations.
We Arrive On Time And Finish Your Project On Time
Do you want to know the best part? You likely won’t need to contact us first. After all, we keep you in the loop from start to finish. More than that, we show up ON TIME… if not slightly early.
Now, of course, we can’t control the weather or traffic. In the rare instance we’re running a few minutes behind, we’ll let you know immediately.
That way, you’re not waiting for us or wondering if we’ll show.
And, since we arrive on time, we finish projects on time as well. Whereas many other roofers take a week or more, most of our roof replacement projects take a few days.
We’re Your Roofing Partner For LIFE
Most roofing companies in Houston have been around for less than five years. And many of them won’t be in business in the next five.
So, what does this mean?
Well, it likely means the workmanship “warranty” they offer isn’t going to last. If they go out of business and your manufacturer doesn’t cover workmanship mistakes, you’re out of luck if and when you need to make a claim.
At 314 Roofing, we’ve been in business for more than 20 years. And we guarantee we’ll be around for the next 20 years as well. So, you can trust us to be there if ever you need us in the future.
If you need to make good on your warranty in 15 years, we’re there.
And if you need a new roof (or a repair), we’re there as well. We’ll always pick up, and we’ll always be ready to help.
Do you want a Houston roofing company that communicates constantly and reliably? If so, contact 314 Roofing today for your free and accurate quote.
